Legal
Every agreement and policy that applies when you use Syncanix, in one place. For certifications, uptime, accessibility and how to report a security issue, see the Trust Center.
Terms of service
What you can expect from us and what we ask of you: your account, what the service does, how billing works, who owns what, and how either side can end the agreement.
Read the terms →Privacy notice
What personal data we hold, why we hold it, how long we keep it, where it lives, and how you or your customers can ask to see or delete it.
Read the privacy notice →Data processing agreement
The contract you sign with us when we handle personal data on your behalf. It covers our GDPR obligations, our security commitments, our 24-hour breach notice, and lawful transfers out of the EU.
Read the DPA →Who else handles your data
The named companies we rely on to run the service, what each one receives, and where it sits. We give 30 days notice before anything on that list changes.
See the list →Cookies
What we store in your browser and why. Nothing is used for advertising or cross-site tracking, and analytics only runs if you say yes.
Read the cookie policy →Refunds and cancellation
How to cancel, what happens to the rest of your billing period, how refunds are paid, and what to do if you think a charge is wrong.
Read the refund policy →